British Airways Suffers Flight Delays After Global IT Failure
Express News Global
A worldwide IT outage has triggered delays for British Airways flights in Britain.
World|Reuters|Updated: May 27, 2017
LONDON: British Airways flights from Britain were delayed on Saturday because of an international system failure, the airline company stated, with travelers reporting huge hold-ups at planes and airports being held on runways.
The problems, which passengers said were impacting flights across the country, began an especially hectic weekend in Britain with a public holiday on Monday and lots of kids starting their school half-term breaks.
” We apologise to clients who are dealing with some delays following an IT outage today,” a British Airways spokeswoman said. “We are working to deal with the issue as quickly as possible.”
She gave no additional information. Travelers on social networks reported long delays at check-in desks and flights being hung on runways.
” Still on the tarmac at Leeds. #britishairways reckon Heathrow is so supported we cannot trigger. No other way we’ll make our Vegas flight,” one passenger David Raine wrote on Twitter.
Another, journalist Martyn Kent, composed: “Sat on aircraft at Heathrow for hour and a half now. @British_Airways Captain describes IT issue as ‘catastrophic’.”.
London’s Heathrow Airport, among the world’s busiest, said it was working with British Airways and encouraged guests to check their flight status before taking a trip.
Traveler Roshni Burt, who was flying from Heathrow to Bahrain with her young boy, said there was no news about when her flight would leave.
” When we left the check-in area there were mad people, individuals getting frustrated that their flights were showing up or close to departure, individuals getting turned away … with Bachelor’s Degree staff essentially stating ‘if you’ve not signed in online, you’ve missed your flight’,” she informed Sky News.
British Airways is the latest airline to be hit by computer system issues. Last month Lufthansa and Air France suffered an international system interruption which avoided them from boarding guests.